Contact — Detective Vault

Have a question about Detective Vault, your purchase, or access to one of our investigation cases?

We're here to help.

Customer Support

If you have a question about:

Your Detective Vault purchase

Access to your case files

Access to your online investigation

A technical problem with the website

Another question about Detective Vault

Please contact us at:

Before Contacting Us

If your question concerns a purchase, please include the email address used when placing your order and, where applicable, your order information.

This will help us identify your purchase and assist you more quickly.

Response Time

We aim to respond to customer enquiries as soon as reasonably possible.

Response times may vary depending on the nature and volume of enquiries.

Business Enquiries

For partnership, collaboration, licensing, or other business enquiries, please contact:

Thank You

Thank you for your interest in Detective Vault.

Detective Vault
Investigate. Connect the Evidence. Solve the Case.