Terms & Conditions — Detective Vault
Last updated: September 2026
Welcome to Detective Vault. By accessing this website or purchasing a Detective Vault product, you agree to these Terms & Conditions.
1. About Detective Vault
Detective Vault provides digital mystery and investigation experiences, including downloadable and online-accessible case materials.
Our products are intended for entertainment and recreational use.
2. Digital Products
Detective Vault products are digital products.
After completing a purchase, customers may receive access to the purchased product through the Detective Vault online platform.
Because the products are digital, access may be provided electronically rather than through physical delivery.
3. Purchases and Payment
All prices displayed on the website are shown in U.S. dollars unless otherwise stated.
Payment is processed through the payment methods made available during checkout.
By submitting an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.
4. Access to Purchased Products
Access to a purchased Detective Vault product is intended for the purchaser.
Customers should keep their login information secure and should not share paid account access with others.
Detective Vault reserves the right to restrict or suspend access where there is evidence of unauthorized use, account sharing, or other misuse of the service.
5. Intellectual Property
All Detective Vault case materials, including case files, evidence materials, documents, characters, graphics, text, designs, puzzles, investigation materials, and related content are protected by applicable intellectual property laws.
Unless expressly permitted by Detective Vault, you may not:
Copy or reproduce the complete product for commercial purposes.
Resell or redistribute the case materials.
Upload the materials to public websites or file-sharing services.
Share paid access with people who have not purchased the product.
Repackage or modify the materials for resale.
You may use the purchased materials for your own personal entertainment and investigation experience.
6. Investigation Experience
Detective Vault cases are designed as mystery and investigation experiences.
Case outcomes, fictional characters, events, evidence, and investigative scenarios are part of the entertainment experience.
Detective Vault does not represent fictional case materials as real-world police, forensic, governmental, or legal records.
7. Refunds
Any applicable refund rights or guarantees will be stated on the relevant product or checkout page.
Where a refund is available, requests must be submitted in accordance with the terms stated at the time of purchase.
8. Website Availability
We aim to keep the Detective Vault website and digital products available and functioning properly.
However, we cannot guarantee uninterrupted access at all times. Temporary interruptions may occur because of maintenance, technical problems, hosting services, payment providers, or circumstances beyond our reasonable control.
9. Third-Party Services
Detective Vault may use third-party services for payment processing, hosting, email communication, analytics, and other services required to operate the website and deliver products.
Your use of such services may also be subject to the applicable terms and policies of those third parties.
10. Limitation of Liability
To the extent permitted by applicable law, Detective Vault will not be responsible for indirect, incidental, or consequential losses arising from the use of the website or digital products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
11. Changes to These Terms
Detective Vault may update these Terms & Conditions from time to time.
When changes are made, the updated version will be published on this page with a revised Last updated date.
12. Contact
If you have questions regarding these Terms & Conditions, your purchase, or access to a Detective Vault product, please contact us through the contact information provided on this website.
13. Acceptance of These Terms
By using the Detective Vault website or purchasing a Detective Vault product, you acknowledge that you have read and agree to these Terms & Conditions.
Last updated: September 2026